Job Description

Account Executive Virtuoso

Sales | Redwood City, CA, United States, Inc. (SPRT) is a leading provider of cloud-based services and software that enable technology support for a connected world. Our premium technology support programs help leading brands create new revenue streams and deepen customer relationships. Our cloud-based Nexus(R) Service Platform enables companies to resolve connected technology issues quickly, boost their support productivity, and dramatically improve their customer experience. is the choice of leading communications providers including 3 of the top 5 cable companies in North America, top retailers, and other leading brands in software and connected technology.

Frost & Sullivan’s 2014 Company of the Year needs to add a driven sales member to our growing team. The Account Executive Virtuoso will have primary responsibilities for selling’s award-winning SaaS based tools. In addition, he/she will generate revenue by soliciting and obtaining orders; understanding and interpreting technical requirements; providing technical information; and developing accounts. This individual will be an essential player in meeting’s aggressive growth expectations. This is an exciting opportunity for an individual seeking a fast-paced, dynamic sales environment in a rapidly evolving and growing company.
  • Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
  • Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
  • Maintains and improves quality results by following standards; recommending improved policies and procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities. 
  • Achieve and exceed agreed targets and performance metrics in line with business requirements.

Desired Skills and Experience
  • Bachelor’s Degree or comparable experience
  • 2+ years of experience in high technology sales (preferably related to SaaS or cloud services)
  • Familiarity with remote access software 
  • Effective problem solver
  • Exceptional attention to detail. Smart, thorough, and able to work independently
  • Personable; able to work as a member of small team and to interact with peers and internal customers in other departments 
  • Inspire good work ethic, desire to learn and be challenged, self-driven and motivated
  • Possess a hunger to succeed and help our growing team reach new heights. is an Equal Opportunity Employer