Front Desk Agent

Riviera Palm Springs | Palm Springs, CA

JOB OVERVIEW:
Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements.  Provide information and assistance to all guests and visitors.
 
QUALIFICATIONS
 
  1. High school graduate or equivalent vocational training certificate.
  2. Compute basic arithmetic.
  3. Fluency in English both verbally and non-verbally.
  4. Provide legible communication and directions.
  5. Ability to:
  • perform job functions with attention to detail,  speed and accuracy.
  • prioritize and organize.
  • be a clear thinker, remaining calm and resolving problems using good judgement.
  • follow directions thoroughly.
  • understand guest’s service needs.
  • work cohesively with co-workers as part of a team.
  • work with minimal supervision.
  • maintain confidentiality of guest information and pertinent hotel data.
6.     Ability to input and access information in the property management system/computers/point of sales system.
 


 
 
 
 
 
 
 
 
 
 

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