Marketing | San Bruno, CA, United States
Be a key part of our Agile product development team:
Flesh out the product’s UX and functionality via mockups, user stories, and functional specifications as appropriate
Work directly with engineers to solve problems and make decisions during development
Participate in acceptance testing and help conduct external usability testing
Assess proposed and current workflows and design to deliver a satisfying user experience.
Interact with external customers and prospects to understand the market, recognize opportunities and risks, address operational needs, and drive feature design and engineering priorities.
History of customer/user-centric product management - Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' and own organization's needs.
Demonstrated ability to deliver high customer satisfaction – effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
Track record of strong collaboration and working effectively and cooperatively with others; establishing and maintaining good working relationships
Strong technical and business acumen and proven project management skills
Innovative problem solving – experience generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.
Enabler personality that prioritizes the team, customer/user and company needs
Good knowledge of internet marketing and social media
Agile product development cycle
Working with off-shore development teams
Social media APIs (e.g., Facebook, Twitter, YouTube, Blogger, Tumblr)