Reservations Agent

Riviera Palm Springs | Palm Springs, CA

JOB OVERVIEW:
Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information.
QUALIFICATIONS:
  1. Ability to:
  • Perform job functions with attention to detail,  speed and accuracy.
  • Prioritize and organize.
  • Be a clear thinker, remaining calm and resolving problems using good judgement.
  • Follow directions thoroughly.
  • Understand guest’s service needs.
  • Work cohesively with co-workers as part of a team.
  • Work with minimal supervision.
  • Maintain confidentiality of guest information and pertinent hotel data.
  • Previous experience as a Reservation Agent.
  • Ability to suggestively sell.
  • Ability to input and access information in the property management system/computers.
  • Previous Springer/Miller experience preferred.
 
 
 
 
 
 
 
 
 
 
 

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