Executive Housekeeper

Riviera Palm Springs | Palm Springs, CA

JOB OVERVIEW:

Major responsibilities include ensuring guests are satisfied with hotel cleanliness, responding to guest needs, ensuring safety and security of rooms, maintaining inventory and cost controls, selecting, training, maintaining and managing a motivated and skilled work force. Establishes a friendly atmosphere of superior guest service and product quality and provides exemplary performance for the staff to follow.
 
QUALIFICATIONS:
Bachelor’s degree in Hotel & Restaurant Management, Business Management or related field; or a High School diploma and an equivalent combination of education and experience to meet the job specifications.
 
Three years of progressive management experience in a medium to large, up-scale hotel/resort environment as an Executive Housekeeper.
Knowledge of proper cleaning techniques and chemical handling, requirements and use of equipment.
Fluency in English both verbal and non-verbal. Ability to communicate in Spanish.
Ability to input and access information in the property management system/computers.
Compute mathematical calculations.
Ability to:
  •  perform job functions with attention to detail,  speed and accuracy.
  • prioritize and organize. 
  • be a clear thinker, remaining calm and resolving problems using good judgment.
  •  follow directions thoroughly. 
  • understand guest’s service needs. 
  • work cohesively with co-workers as part of a team. 
  • work with minimal supervision. 
  • maintain confidentiality of guest information and pertinent hotel data. 
  • ascertain departmental training needs and provide such training. 
  • direct performance of staff and follow up with corrections when needed. 
 
 
 

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