Executive Housekeeper

Riviera Palm Springs | Palm Springs, CA


Major responsibilities include ensuring guests are satisfied with hotel cleanliness, responding to guest needs, ensuring safety and security of rooms, maintaining inventory and cost controls, selecting, training, maintaining and managing a motivated and skilled work force. Establishes a friendly atmosphere of superior guest service and product quality and provides exemplary performance for the staff to follow.
Bachelor’s degree in Hotel & Restaurant Management, Business Management or related field; or a High School diploma and an equivalent combination of education and experience to meet the job specifications.
Three years of progressive management experience in a medium to large, up-scale hotel/resort environment as an Executive Housekeeper.
Knowledge of proper cleaning techniques and chemical handling, requirements and use of equipment.
Fluency in English both verbal and non-verbal. Ability to communicate in Spanish.
Ability to input and access information in the property management system/computers.
Compute mathematical calculations.
Ability to:
  •  perform job functions with attention to detail,  speed and accuracy.
  • prioritize and organize. 
  • be a clear thinker, remaining calm and resolving problems using good judgment.
  •  follow directions thoroughly. 
  • understand guest’s service needs. 
  • work cohesively with co-workers as part of a team. 
  • work with minimal supervision. 
  • maintain confidentiality of guest information and pertinent hotel data. 
  • ascertain departmental training needs and provide such training. 
  • direct performance of staff and follow up with corrections when needed. 

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